We may collect the following types of information when you use our services :

Personal Information
Name
Phone number
Email address
Billing details
Government-issued identity proof (when required for booking or check-in)

Booking Information
Check-in and check-out dates
Guest details and preferences
Selected room type and services
Payment method

Restaurant Information
Table reservations
Food orders
Dietary preferences (if shared)

Technical Information
IP address
Browser type and device details
Cookies and usage data when visiting our website

The information collected is used to :
Process resort and restaurant bookings
Confirm reservations and respond to inquiries
Communicate offers, updates, or important information
Personalize your stay and dining experience
Improve our website, services, and guest support
Comply with applicable legal and regulatory requirements

We do not sell or trade your personal information.
However, we may share limited information with:
Payment Gateways - for secure transaction processing
Service Providers - such as IT support, housekeeping, catering, or operational partners
Legal or Government Authorities - if required by law or regulation
All such sharing is done strictly on a need-to-know basis.

Our website may use cookies to :
Enhance user experience
Remember preferences
Analyze website traffic and performance
You may choose to disable cookies through your browser settings. Please note that doing so may affect certain website features.

We follow industry-standard security practices to protect your personal information. While we take all reasonable measures, no method of electronic storage or transmission over the internet is completely secure.

As a guest or website visitor, you have the right to :
Access the personal data we hold about you
Request corrections or updates to your information
Withdraw consent for marketing communications
Request deletion of your data, subject to legal and regulatory obligations
Requests can be made by contacting our team.

Our website may contain links to third-party websites or services. Vanam at Sasan is not responsible for the privacy practices or content of such external sites.

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated "Last Updated" date.

For questions or concerns related to privacy, please contact the team at Vanam at Sasan.